Shipping & Return Policy

Last updated: February 24, 2025

This document explains how IPI Plastics, Inc. operates its shipping procedures.

Please read this shipping policy together with our terms and conditions before using Our Service.

Order Processing

Orders placed before 12:00 PT are eligible for same day shippping (UPS and FedEx Small Packages). LTL shipments and will call are typically processed within 24 hrs.

Shipping and Delivery Options

In-store pickup

Orders can be picked up during business operating hours: Monday to Friday, 8am - 5pm.

Please wait for a confirmation call before picking up your order.

Local Delivery

Local delivery is offered to addresses between our location in San Jose, CA and Morgan Hill, CA, San Francisco, CA, and Oakland, CA.
There is a $125 fee for local deliveries beyond those areas.

Flat Rate Shipping

We offer a flat rate shipping option within the United States of America.

  • Flat Rate $250 from CA to Midwest, $400 to East Coast

Call or contact us at https://ipiplastics.com/contact for international orders.

Shipping Methods

We offer the following shipping options for your order:

  • UPS
  • FedEx Small Packages
  • FedEx LTL

Returns

Cut-to-size material is NOT refundable.

The following sizes of material are refundable and incur a 30% restocking fee:

  • 12" x 24"
  • 24" x 24"
  • 24" x 48"
  • 48" x 96"

Please contact IPI Plastics, Inc. for an RMA.

Cancellation

Orders can be cancelled within 24 hours of the order date and time. Contact IPI Plastics or your sales representative to cancel an order.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us:

 

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